Privacy Policy

Effective Date: 29 August 2025
Last Updated: 29 August 2025

At KingHills (“we,” “our,” “us”), your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our website, mobile application, and related services (collectively, the “Services”).

By using the Services, you agree to the practices described in this Privacy Policy. If you do not agree, please discontinue using the Services.

1. Information We Collect

We may collect the following types of information:

1.1. Personal Information

Information you provide directly, such as:

  • Full name
  • Email address
  • Phone number
  • Billing and payment details
  • Account credentials

1.2. Automatically Collected Information

When you use our Services, we may automatically collect:

  • Device and browser information
  • IP address and location data
  • Usage data (pages visited, actions taken, session duration)
  • Cookies and similar technologies (see Section 7)

1.3. Third-Party Information

We may receive information from trusted partners, payment processors, and analytics providers where permitted by law.

2. How We Use Your Information

We process your personal data to:

  • Provide and manage our Services
  • Verify your identity and secure your account
  • Process payments and transactions
  • Communicate with you about updates, promotions, and support
  • Improve our platform and user experience
  • Comply with legal and regulatory obligations

We process your data under lawful bases defined by UK GDPR, including consent, contract performance, legal obligations, and legitimate interests.

3. Sharing Your Information

We do not sell your personal data. However, we may share your information with:

  • Service providers (e.g., hosting, analytics, payment processors)
  • Regulatory authorities when required by law
  • Business partners in case of mergers, acquisitions, or restructuring

All third parties are required to handle your data securely and in compliance with this Privacy Policy.

4. Data Storage and Retention

  • Your personal data is stored securely on servers located in the United Kingdom and/or other jurisdictions compliant with UK GDPR.
  • We retain your data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy or as required by law.

When your data is no longer needed, we will securely delete or anonymise it.

5. Your Rights Under UK GDPR

You have the following rights regarding your personal data:

  • Right to Access – Request a copy of your personal data
  • Right to Rectification – Correct inaccurate or incomplete data
  • Right to Erasure – Request deletion of your data (“Right to be Forgotten”)
  • Right to Restrict Processing – Limit how your data is used
  • Right to Data Portability – Receive your data in a structured, machine-readable format
  • Right to Object – Opt out of certain processing, including direct marketing
  • Right to Withdraw Consent – Revoke consent at any time

To exercise these rights, contact us at [email protected].

6. Data Security

We implement strict security measures to protect your data, including:

  • Data encryption during transmission and storage
  • Access control and authentication mechanisms
  • Regular monitoring and vulnerability assessments

However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute data security.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Improve platform performance and user experience
  • Analyse traffic and usage trends
  • Deliver personalised content and promotions

You can manage or disable cookies in your browser settings, but some features of the Services may not function properly.

8. Third-Party Services

Our Services may include links to third-party websites and integrations. We are not responsible for the privacy practices of those third parties. We encourage you to review their policies before providing any personal information.

9. Children’s Privacy

Our Services are not directed at individuals under the age of 18. We do not knowingly collect personal data from minors. If we discover such data, we will delete it immediately.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updated versions will be posted on this page, and the “Last Updated” date will be revised accordingly.

Continued use of the Services after updates means you accept the revised Privacy Policy.

11. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

KingHills Data Protection Team
📧 Email: [email protected]
🌐 Website: https://app.kinghillss.uk